Reduced Liability. Product excellence. Dedicated end-to-end solutions.

If you’re looking for a way to transfer your warranty liability and lock in your profit, DEX can help.

Our supply chain solutions allow you to focus on core competencies while DEX concentrates on providing warranty repair services and administration.

We offer a unique fixed, per unit point-of-sale pricing program that provides post-manufacturing service support through efficient returns management, rapid repair services, simplified logistic solutions, and same- day service fulfillment.

Another one of the Reverse Logistics operations performed at DEX is warranty validation. Our OEM warranty recovery program is designed to send products back to an OEM, receive credit or replacement product from the OEM, or move the returned product back into stock. This eliminates the headache of vendor and warranty management. The DEX process includes warranty entitlement and testing prior to the return of product to the OEM to eliminate any false warranty claims.